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Transactional analysis can be used in different ways:
It can be used in psychotherapy:
TA aids personal development and is used to treat dysfunctions in group
or individual psychotherapy.
It can be used in business:
TA has had great success in business, and is used to improve company dynamics.
It can be used in education:
TA is used in education and training activities (with teachers, education advisors,
parents and other teaching/nursery staff)
It can be used in social professions:
TA is used in care or social professions such as nursing, teaching and social work.
I found it most helpful with parents in understanding themselves and their children.
I used it more often with husbands and wives in marriage counseling.
TA IN THE WORKPLACE:
Transactional Analysis is seen to be a popular and successful method of psychotherapy.
It has also been considered to be a versatile management theory (Schreier, 1983).
The focus of organizational applications of TA has been primarily on interpersonal
relationships within the organization.
TA can be seen as an effective technique that managers can apply
to both day-to-day and long-term interactions to motivate employees,
increase productivity, and improve employee relations (Hollar & Brenner, 1983).
When used to improve communications, employees and managers are shown
the difference between ulterior, crossed, and complementary transactions,
and how communication stops when transactions are crossed (Schreier, 1983).
Furthermore, communication is understood more clearly when assessed from
the Parent, Adult, and Child ego-states.
TA has been shown to help improve group self-diagnosis, clearer problem analysis,
reduced miscommunication and tension, promoting Adult-to-Adult transactions,
and the promotion of authentic encounters through diagnosis and reduction of games
(Hollar & Brenner, 1983).
In providing information about how to motivate employees, TA emphasizes the use
of positive strokes to reinforce behavior, and that it is also necessary at times
to stroke all three ego-states of the individual (Hollar & Brenner, 1983).
Understanding motivation from a TA viewpoint can help managers understand
that they cannot motivate an employee by stroking only his or her Adult
(such as assigning the person the most difficult task in the department),
when what the individual really wants is a stroke for his or her Child
(such as more job friendships) (Hollar & Brenner, 1983).
Furthermore, Transactional Analysis has been used by organizations to understand
typical nonproductive behavior in terms of what it really is -- game playing
(Holler & Brenner, 1983).
In executing game analysis, managers are also able to become more aware
of the ego-states from which subordinates are responding.
Transactional Analysis is applied in psychotherapy, counseling, education
and in many organizations.
As a relational psychotherapy, it can be effective in working with all levels
of disturbance and as a cognitive brief therapy it is effective in short term counseling.
Transactional Analysis is very effective in coaching, mentoring and in all
business situations where clear communication is essential and an understanding
of people’s process is valuable.
In education similar benefits arise and Transactional Analysis is used creatively
by many in this field.
“I used Transactional Analysis in counseling with individual police officers
and in seminars with the entire police force.” -- Dr. White
It is very appropriate with police officers as they deal with those they arrest,
and is effective in their personal relationships.
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